How to switch between Zutello voice and video calls on Portal

Switch from a voice call to a video call

  1. While on a voice call, tap or select .
  2. The contact you’re voice calling will see a request to switch to a video call and can accept or decline the switch.

Switch from a video call to a voice call

  1. While on a video call, tap or select , which will notify the contact you’re video calling that you’ve turned off your camera.
  2. Once the contact turns their camera off, the call will be switched to a voice call.

Related resources

  • How to call a Zutello contact on Portal
  • Learn more about Portal in the >Portal Help Center.
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